Valrisa Support
Help and contact information for Valrisa applications.
Valrisa Options Tracker
Valrisa Options Tracker is a local-first macOS application for importing brokerage CSV files, organizing options strategies, and reviewing portfolio and income information.
Before contacting support
- Confirm that you are using the latest version of the app.
- For import issues, note the brokerage and whether the file contains positions or transactions.
- For purchase issues, use Restore Purchase while signed in with the Apple Account used for the original purchase.
- Create a backup before clearing data or performing significant troubleshooting.
Valrisa PackSimple
Read the PackSimple 1.3 User Manual. For additional help, visit the Valrisa PackSimple support page.
Valrisa Life Planner
Explore the app on the Life Planner page. If reminders do not arrive, check notification permission for Life Planner in iPhone Settings, confirm the plan's reminder time and upcoming date, and try a test alert in the app. For Pro purchase questions, use Restore Purchase with the Apple Account used for the original purchase.
Contact support
Include the product name, app version, macOS or iOS version, device model, and a short description of what happened. Please do not attach brokerage statements, account numbers, passwords, or other sensitive financial information.
Important information
Valrisa Options Tracker is an organizational and reporting tool. It does not provide investment, financial, tax, or legal advice.